HealthTech Content Advisor
Helping Australian digital health companies become patient-ready and regulator-ready.
What I Do
Build trust, drive adoption, and meet compliance standards with strategy that complements your legal, regulatory and UX partners.
Who I work with:
Healthtech founders preparing for growth, partnerships, or compliance
UX and content teams building trust through plain-language communication
Legal and regulatory partners needing evidence-ready content
Government and health services designing patient-facing platforms.
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A short, high-impact engagement to surface risk and build compliance artefacts. You’ll get a tailored audit, a trust and compliance scorecard, and the foundations for regulator-ready, patient-safe communication.
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For scaling healthtech companies managing multiple audiences and evolving obligations. Includes monthly audits, compliance reviews, and investor-facing communication support — keeping every message accurate, aligned, and adoption-focused.
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Board-level advisory for founders who want strategic oversight of trust, adoption, and content governance. I operate as your content executive — bridging product, regulatory, and communication strategy to build credibility at scale.
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For government or funded projects needing compliant, plain-language content systems. Includes playbooks, audits, and governance frameworks — delivered to legislative, accessibility, and brand standards.
Why it matters
The Trust Triangle
Trust, adoption, and compliance are the backbone of every successful digital health product.
One builds connection, one sustains use, and one protects credibility.
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Patients trust your product when they feel safe, respected, and informed.
It shows in plain-language consent, clear risk–benefit info, and accessible microcopy.
No trust means no adoption — and no clinical or commercial impact.
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Adoption trust keeps patients using your product.
It’s built through intuitive onboarding, helpful reminders, and reassuring error states.
Even validated products fail without consistent, confidence-building experiences.
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Regulatory trust earns credibility with clinicians, investors, and regulators.
It’s proven through compliant claims, accessible and clear patient information (like CMIs), and regulator-safe marketing decks.
Treat compliance as communication, not constraint — and you move fast without breaking trust.
Why trust me? (credentials)
My track record is leading whole-of-government digital consolidation for the ACT Government — high-stakes environments where content must be compliant, plain-language, and adoption-driven.
I specialise in bridging the gap most startups miss: turning complex, high-risk information into content people can actually use — trusted by patients, compliant for regulators, and credible for investors.
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Government-wide scaled transformation: Decommissioned 60 websites — 50% of all ACT Government sites (excl. schools) — consolidating them into act.gov.au.
Delivered measurable impact: 90% content reduction; cutting average call time from 7 to 4 minutes. Delivered replicable process.
System-level leadership: Directed digital content reforms across 7 of 9 directorates (departments), and integrated whole-of-government campaigns (Built for CBR) into act.gov.au.
Specialist edge: Bridging UX, compliance, and communication design — reducing risk, ensuring legislative alignment, and driving adoption where others miss it.
How I complement your team
I don’t replace lawyers, regulatory consultants, or UX agencies — I complement them.
Lawyers and regulatory consultants ensure legal compliance.
UX agencies optimise design and user flows.
I make the content layer work: the words, claims, and structures that sit between patient, regulator, and investor.
Let’s work together.
Most teams start with a 30-minute discovery call.
Fill in and submit the form.
Or send an email to ellenharveyau@gmail.com.