About

Two people sitting at a table with notebooks, a laptop, glasses of water, and a small lamp, engaged in conversation.

Content design

Governance and
strategy

Digital
transformation

Meet Ellen

Ellen Harvey is a content design consultant based in Brisbane, Australia. She founded Content Co after leading whole-of-government content reform for the ACT Government.

work and services

Person in a mustard sweater typing on a laptop at a wooden desk. Photo by Christin Hume on Unsplash.

Content Co

Tailored content design services.

From strategy to training, helping teams solve content problems at their root — and make content clear, accessible, and effective.

Work with me
Close-up of a person’s hands typing on a laptop at a desk. Photo by Christin Hume on Unsplash.

Incorporating AI into your work

AI-powered workplaces.

For teams that need safe, practical GenAI adoption in workflows. Combining a tailored workshop, guardrails pack and (optional) embedded implementation support.

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Content design guides, templates and articles

Featured
How to measure the impact of content design in Australian government
Guide
How to measure the impact of content design in Australian government
Guide

How to measure content design impact in Australian government: four practical metrics that match how agencies fund the work and report on its delivery outcomes.

Guide
Web content governance for Australian government websites
Downloadable, Template
Web content governance for Australian government websites
Downloadable, Template

The minimum viable governance model for an Australian government website: three roles, six decisions, a review cadence, and an escalation path. Free download.

Downloadable, Template
PDF/UA (ISO 14289) is the standard for accessible PDFs. Most government PDFs do not meet it.
Article
PDF/UA (ISO 14289) is the standard for accessible PDFs. Most government PDFs do not meet it.
Article

PDF/UA (ISO 14289) is the international standard for accessible PDFs. Most Australian government PDFs do not meet it. The fix is governance, not better tooling.

Article
AI prompt pack for government content teams
Downloadable, Template
AI prompt pack for government content teams
Downloadable, Template

Eight working prompts for Australian government content design tasks: plain language rewrites, error messages, alt text, and skim-readability. Free download.

Downloadable, Template