About

Two people sitting at a table with notebooks, a laptop, glasses of water, and a small lamp, engaged in conversation.

Content design

Governance and
strategy

Digital
transformation

Meet Ellen

Ellen Harvey is a content design consultant based in Brisbane, Australia. She founded Content Co after leading a whole-of-government content reform program. Her work spans federal, state and territory government.

work and services

Person in a mustard sweater typing on a laptop at a wooden desk. Photo by Christin Hume on Unsplash.

Content Co

Tailored content design services.

From strategy to training, helping teams solve content problems at their root — and make content clear, accessible, and effective.

Work with me
Close-up of a person’s hands typing on a laptop at a desk. Photo by Christin Hume on Unsplash.

Incorporating AI into your work

AI-powered workplaces.

For teams that need safe, practical GenAI adoption in workflows. Combining a tailored workshop, guardrails pack and (optional) embedded implementation support.

Work with me

Content design guides, templates and articles

Featured
Turn your house style into rules a machine can check
Guide
Turn your house style into rules a machine can check
Guide

Your house style only works if people apply it. How to turn your mechanical style decisions into rules a browser tool checks on every page before it goes live.

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Guide
WCAG 2.2 for writers: what you can fix without a developer
Guide
WCAG 2.2 for writers: what you can fix without a developer
Guide

You don't need a developer to fix most content accessibility issues. What WCAG 2.2 asks of writers: headings, link text, acronyms, direction-free wording, more.

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Guide
The Style Manual rules that slip through review
Guide
The Style Manual rules that slip through review
Guide

Single quotes, sentence case, numerals from 2: the small Style Manual conventions that slip through careful review, and ways to catch them before you publish.

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Guide
Hidden verbs: the quiet bloat in government writing
Article
Hidden verbs: the quiet bloat in government writing
Article

Hidden verbs quietly bloat government writing. How to spot the pattern in phrases like 'make an application', and turn them back into verbs readers can act on.

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Article