Content design Guides, templates and articles
Guides, templates and articles about content design, government communications, digital experience with a few case studies thrown in for fun.
AI procurement for government content
DTA AI procurement guidance covers risk, not content. Here are the accessibility, plain language, and accountability requirements to put in the contract itself.
Using AI in government content: what to try, and what to leave alone
A model shows you what your content does. It cannot decide what it should say. What to try, what to leave alone, and what decides whether it works.
Agentic AI does not read your content. It acts on it.
The DTA has named website information as an input to AI systems that take actions. Four things to check in your content before an agent points at your site.
The DTA AI impact assessment tool: what content teams should do now
The DTA AI impact assessment tool now applies to any government content team using AI to draft or edit. Run it as a self-audit before procurement or audit does.