A person wearing a mustard-colored sweater and metallic bracelets is reaching for a book on a shelf filled with various colorful books. The person's hand is extended over the bookshelf, which has titles related to history, art, and design.

Content design Guides, templates and articles

Guides, templates and articles about content design, government communications, digital experience with a few case studies thrown in for fun.

Ellen Harvey 29/7/26 Ellen Harvey 29/7/26

AI content review checklist for Australian government content teams

AI content review checklist for government teams: check AI-assisted content for accuracy, plain language, accessibility, tone, and governance before publishing.

Ellen Harvey 27/7/26 Ellen Harvey 27/7/26

Content design scope of work template: what to include so procurement can actually buy it

A content design scope of work template for Australian practitioners. Named deliverables, exclusions, sign-off points, and wording a procurement team signs off.

Ellen Harvey 15/5/26 Ellen Harvey 15/5/26

Web content governance for Australian government websites

The minimum viable governance model for an Australian government website: three roles, six decisions, a review cadence, and an escalation path. Free download.

Ellen Harvey 14/5/26 Ellen Harvey 14/5/26

AI prompt pack for government content teams

Eight working prompts for Australian government content design tasks: plain language rewrites, error messages, alt text, and skim-readability. Free download.

Ellen Harvey 6/5/26 Ellen Harvey 6/5/26

AI-Era Content Strategy: How search and AI consume government information

AI assistants now sit between government and the public. A white-label strategy template for designing content that AI can cite accurately for service delivery.

Ellen Harvey 28/4/26 Ellen Harvey 28/4/26

Content review checklist

A content review checklist for Australian government websites covering plain language, accessibility, structure, and governance. Adapt and use.