Content design Guides, templates and articles
Guides, templates and articles about content design, government communications, digital experience with a few case studies thrown in for fun.
AI prompt pack for government content teams
Eight working prompts for Australian government content design tasks: plain language rewrites, error messages, alt text, and skim-readability. Free download.
AI-Era Content Strategy: How search and AI consume government information
AI assistants now sit between government and the public. A white-label strategy template for designing content that AI can cite accurately for service delivery.
Responsible AI use in government content isn't a policy question. It's a workflow question.
Responsible AI use in government content is a daily workflow question, not a policy question. Here's what it looks like at the desk where the content gets made.