Content design Guides, templates and articles
Guides, templates and articles about content design, government communications, digital experience with a few case studies thrown in for fun.
How to write an Alternate Access Plan
An Alternate Access Plan names each unresolved accessibility barrier and how people can still complete the task. The AHRC named the artefact. Template below.
AI content review checklist for Australian government content teams
AI content review checklist for government teams: check AI-assisted content for accuracy, plain language, accessibility, tone, and governance before publishing.
Content design scope of work template: what to include so procurement can actually buy it
A content design scope of work template for Australian practitioners. Named deliverables, exclusions, sign-off points, and wording a procurement team signs off.
Web content governance for Australian government websites
The minimum viable governance model for an Australian government website: three roles, six decisions, a review cadence, and an escalation path. Free download.
AI prompt pack for government content teams
Eight working prompts for Australian government content design tasks: plain language rewrites, error messages, alt text, and skim-readability. Free download.
AI-Era Content Strategy: How search and AI consume government information
AI assistants now sit between government and the public. A white-label strategy template for designing content that AI can cite accurately for service delivery.
Content review checklist
A content review checklist for Australian government websites covering plain language, accessibility, structure, and governance. Adapt and use.